Shipping policy

Shipping cost: Standard shipping is free on every US order.

Processing time: Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Delivery time: Most orders arrive within 3–7 business days after processing.

Tracking: You'll receive a shipping confirmation email with a tracking number once your order ships.

Where we ship: We currently ship within the United States.

Holiday season: Carrier delays can happen during busy holiday periods. We recommend ordering early for gifts.

Multiple items: If you order several products, they may arrive in separate packages.

Lost or delayed packages: If your tracking hasn't updated in 7 days or your package hasn't arrived, email soluviquestore@gmail.com with your order number and we'll help right away.