Shipping Policy
Shipping cost: Standard shipping is free on every US order.
Processing time: Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Delivery time: Most orders arrive within 3–7 business days after processing.
Tracking: You'll receive a shipping confirmation email with a tracking number once your order ships.
Where we ship: We currently ship within the United States.
Holiday season: Carrier delays can happen during busy holiday periods. We recommend ordering early for gifts.
Multiple items: If you order several products, they may arrive in separate packages.
Lost or delayed packages: If your tracking hasn't updated in 7 days or your package hasn't arrived, email us at soluviquestore@gmail.com with your order number and we'll help right away.