How much is shipping and how long does it take?
Standard shipping is free on every US order. Orders are processed within 1–3 business days and usually arrive within 3–7 business days. You'll receive a tracking number by email as soon as your order ships.
Do you ship outside the United States?
Right now we ship within the United States.
Can I return my order?
Yes. You have 30 days from delivery to request a return or refund. See our Return Policy for details.
Are your products good for sensitive skin?
Everyone's skin is different. We recommend a patch test on your inner arm 24 hours before first use, and stopping use if irritation occurs.
How do I use the gua sha and ice roller?
Apply serum or moisturizer first, then glide the tool gently upward and outward across your face and neck. Keep the ice roller head in the refrigerator (not the freezer) for 15–30 minutes for a cooling feel.
How do I use the heatless curl rod?
Wrap slightly damp hair around the rod, secure the ends with the included scrunchies, and sleep in it (a satin bonnet helps keep it in place). Unwrap in the morning for soft curls.
How can I track my order?
Use the tracking link in your shipping confirmation email, or see our Track Order page.
How can I contact you?
Email us at soluviquestore@gmail.com. We reply within 24–48 hours.